Shipping policy

Last Updated: 25 May 2026

Thank you for shopping with [Jayara]. We are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, costs, and other important information regarding order fulfillment.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after payment confirmation.

  • Orders are processed during business days only (Monday–Friday, excluding public holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak seasons, promotional events, or unforeseen circumstances, processing times may be extended.

Customers will receive an order confirmation email once their order has been successfully placed.

2. Shipping Methods Available

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping options may include:

  • Standard Shipping
  • Express Shipping (where available)
  • Free Shipping on eligible orders (if applicable)

Available shipping methods and estimated delivery times will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times begin after order processing is completed.

Domestic Shipping (India)

Location Estimated Delivery Time
Metro Cities [X-X BUSINESS DAYS]
Tier 2 & Tier 3 Cities [X-X BUSINESS DAYS]
Remote Areas [X-X BUSINESS DAYS]

International Shipping (If Applicable)

Region Estimated Delivery Time
Asia [X-X BUSINESS DAYS]
Europe [X-X BUSINESS DAYS]
North America [X-X BUSINESS DAYS]
Other Countries [X-X BUSINESS DAYS]

Please note that delivery estimates are approximate and not guaranteed.

4. Shipping Costs

Shipping charges are calculated based on:

  • Delivery location
  • Order value
  • Product weight and dimensions
  • Selected shipping method

Shipping costs will be clearly displayed at checkout before payment.

Examples:

  • Standard Shipping: [SHIPPING COST]
  • Express Shipping: [SHIPPING COST]
  • Free Shipping on orders above: [FREE SHIPPING THRESHOLD]

Any applicable customs duties, import taxes, or local fees for international orders are the responsibility of the customer unless otherwise stated.

5. Order Tracking Information

Once your order has been shipped, you will receive:

  • A shipping confirmation email
  • Tracking number
  • Courier partner details
  • Tracking link (where available)

Tracking information may take up to 24–48 hours to become active after shipment.

Customers can use the provided tracking details to monitor delivery progress.

6. Delivery Issues and Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Customs inspections
  • Transportation disruptions
  • High shipping volumes
  • Incorrect customer information

We are not liable for delays caused by circumstances beyond our reasonable control.

If your order appears delayed, please contact our customer support team for assistance.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address, phone number, or postal code is provided:

  • Delivery may be delayed.
  • Additional shipping charges may apply.
  • Orders returned to us due to incorrect information may require reshipment fees.

We cannot guarantee address changes once an order has entered the shipping process.

8. Lost, Damaged, or Missing Packages

If your package is:

Lost in Transit

Please contact us within [5 DAYS] of the expected delivery date.

Delivered but Not Received

Please verify:

  • Delivery address
  • Nearby household members
  • Building reception/security staff
  • Courier tracking updates

Damaged Upon Arrival

Customers should:

  • Take clear photos of the package and product
  • Contact us within [X DAYS] of delivery
  • Include order number and supporting images

We will investigate and provide an appropriate resolution where applicable.

9. International Shipping (If Applicable)

We may offer shipping to selected international destinations.

For international orders:

  • Delivery times vary by country.
  • Customs clearance may affect delivery schedules.
  • Import duties, taxes, VAT, customs fees, and local charges are the responsibility of the customer unless otherwise stated.
  • We are not responsible for delays caused by customs authorities.

Certain products may be unavailable for shipment to specific countries due to legal or logistical restrictions.

10. Multiple Shipments

Orders containing multiple products may be shipped separately depending on:

  • Supplier locations
  • Product availability
  • Warehouse inventory

Customers will receive separate tracking information for each shipment where applicable.

11. Refused Deliveries

If a shipment is refused by the customer:

  • Shipping charges may not be refundable.
  • Return shipping fees may be deducted from any applicable refund.
  • Customs fees incurred for international shipments may also be deducted where permitted.